Terms & Conditions

Terms of Sale and Use

By using lovemybillylidz.com.au you accept and agree to be legally bound by our terms and conditions privacy policy and disclaimer, which will take effect immediately on your first use of the Billy Lidz website. If you do not agree to be legally bound by the these terms and conditions, privacy policy and disclaimer, please do not access and/or use Billy Lidz website.

All stock on lovemybillylidz is subject to availability. All items are promoted in good faith and to be available at the time of ordering. However, unforeseen supply problems or unexpected demand may occasionally result in stock being unavailable. Billy Lidz is not responsible for any item that runs out of stock or are discontinued by the manufacturer while displayed online. We will however endeavour to keep the site up to date.

We make every effort to display our products as accurately as possible. However, the colours you see on lovemybillylidz.com.au can depend on your monitor, we cannot guarantee that your monitor’s display of any colour will be accurate. Not all items and offers available in store are available online. Any orders placed by you via lovemybillylidz.com.au constitutes an offer by you to Billy Lidz to purchase a particular product or service for the price (including the delivery and other charges) specified in this website at the time you place your order. Billy Lidz strive to provide the best possible service to all our customers, but we will not tolerate any unlawful activity or abuse on our website or email.

Billy Lidz reserve the right to accept or reject any offer for any reason, including, but not limited to, an error or omission in the price or the product description, or errors in your order.

No binding contract shall be formed unless Billy Lidz communicate to you that it has accepted your order and payment of the purchase price has been confirmed.

Prices, products and offers include GST (where applicable) for Australian customers. Prices are correct at time of online publication but are subject to change without notice.

Billy Lidz must be contacted prior to the exchange of any goods.

We will gladly credit or exchange products in original sale condition on presentation of the original sales docket within 14 days. No exchange or refunds given on any Sale items. Delivery and packaging charges are not refundable unless as a result of our error or garment fault. Further delivery costs may be incurred on exchange of products.

Payment

We accept credit card payment via the secure Stripe (stripe.com) and Paypal (paypal.com) and our servers do not process or save any credit card or bank account information at any time. Your information is secured via our payment providers.

Copyright

All images and copy on lovemybillylidz.com.au subject to Australian copyright law and are the sole property of Billy Lidz.

 

Privacy

Billy Lidz Childrens Boutique.are committed to protecting the privacy of any information given by its customers. Under law, your rights to privacy are also protected. The National Privacy Principles, the Privacy Act and general law place strict requirements on us to treat certain information collected as confidential.

Our secure server will protect any personal information that you submit.

We might, on occasions, use this information to notify you of any important changes to our site or any special promotions that may be of interest to you.

However, Billy Lidz will not to sell or trade your personal information to any third party organizations or individuals without your consent other than third party suppliers in the delivery of services you have agreed to accept from Billy Lidz or if we are requested to do so by a law enforcement agency in relation to a suspected breach of any law.

By using the lovemybillylidz.com.au site, you are consenting to the collection of information by lovemybillylidz.com.au. If any changes to these policies occur, we will notify our customers by updating this section of our website.

Security

Protecting your personal and order information is a priority at Billy Lidz. We want you to be able to order from lovemybillylidz.com.au with total confidence.

As such we have created a secure transaction environment. We use Secure Sockets Layer (SSL) technology. Our Online Ordering system is the industry standard for encryption technology to protect your online order information. SSL encrypts all information including your credit card and all personal information passed from you to lovemybillylidz.com.au.

 

Postage & Shipping

Australian Shipping

FREE on all Australian orders over $200 AUD

Click & Collect

1. Place your order2. Pick up in store

Standard Delivery

$12 on all Australian orders under $200

Delivered within 2 – 5 Business days.

Express Shipping

$13 on all Australian orders under $200

Guaranteed 1 – 2 Business days

  • Orders placed on a weekday will be processed within 24 hours of the next business day.
  • Delivery dates supplied by Billy Lidz is a best estimate only. We will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery.
  • Billy Lidz use Australian Registered Post whereby we can track any purchases easily and in a timely manner.
  • Upon Shipment. Billy Lidz will fulfill your order with a tracking number that can be traced via Australia Post.

International Shipping

FREE shipping on all international orders when you spend over $500 AUD

International orders

Charged a flat rate of $30 worldwide.

Delivery time frame 5 – 14 working days depending on your location.

Love the Billy Lidz Team